You can permanently delete your Endó account and everything stored with it, at any time.
In the app
- Open Endó and go to the Account tab.
- Tap Delete account.
- Confirm. This cannot be undone.
By email
If you can no longer sign in, email theendoappeu@gmail.com from the address on your account and ask us to delete it. We will confirm within 30 days.
What gets deleted
- Your account and sign-in identifiers
- Your email address
- Your questionnaire answers and symptom-match result
- Your endo profile, cycle data and personalised plan
- All daily logs — pain, symptoms, mood and period flow
Data is removed from our live systems within 30 days and from encrypted backups within 90 days. We may retain a minimal record where the law requires it, for example transaction records.
Deleting your account does not cancel your subscription.
Apple manages billing, so cancel separately in
iOS Settings → your name → Subscriptions → Endó, otherwise it will keep renewing.